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Item hidden in a bag
A shopper puts an item into a bag or backpack instead of a cart or basket.
- Hand moves from the shelf to a bag
- The item does not come back out
- The bag stays with the shopper
AI SHOPLIFTING DETECTION
Catch shoplifting in the act.
Omicent watches your existing store cameras for the moves shoplifters make, like slipping an item into a bag, under a jacket or into a waistband, and sends your team the clip in under a minute.
Omicent · Store 0214 · Downtown
Live · 4 cameras
Watching every shopper
Alerts today 03
The problem
Theft takes seconds. Nobody can watch every camera.
Most stores already have the cameras. What they don’t have is someone watching all of them, all day, who knows what to look for.
01
Store teams are busy
They are serving customers and stocking shelves, not watching a wall of screens.
02
Video gets checked too late
Footage is pulled after a loss shows up at inventory, if anyone has time to look at all.
03
Guards cover a door
Not every aisle, every camera, every hour. And they are expensive to add store by store.
What it catches
Named behaviors, not vague “suspicious activity”.
Each alert is a clear yes or no for your team. These are real store clips, faces blurred, with the body points Omicent reads drawn on top.
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Item hidden under clothing
An item goes under a shirt or inside a jacket.
- Hand moves under the shirt or jacket
- The item goes out of sight on the body
- Often while facing the shelf
03 / 04
Item tucked into a waistband
A small item goes into a waistband or a pocket.
- Both hands move to the waist
- Small items that fit in a hand
- Standing close to the shelf
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Shoppers working together
One shopper hides an item on another, or in the other person’s bag.
- Two shoppers close together
- An item passes between them
- It ends up hidden on the second
It also watches the lead-up.
These signals tell Omicent where to look closer. On their own they are not alerts, so your team is not buzzed for browsing.
Reaching and crouchingIn aisles you mark as high-theft
Lingering at high-value displaysTime at cases and shelves you choose
Many items taken at onceSeveral items pulled off a shelf in one go
A path that skips the checkoutFrom the aisle toward the exit, past the registers
A group that splits upPeople who arrive together and spread out
Leaving with goods, no saleWhen your POS data is connected
How it works
From camera to phone in under a minute.
This is what Omicent sees on one real clip: two shoppers in a power tools aisle. Step through the layers, or let it play.
Alert in
30–60 s
From the moment an item is hidden to the clip on your team’s phone
Hardware needed
None
Connects to the cameras and recorder you already run
Reads
17
Body points per shopper, every frame, on every camera at once
Every kind of store
Pharmacies, beauty counters, apparel basics.
The same body-level signals work across formats, because hiding an item looks the same in any aisle.
Beauty
Open tote at the shelf
A shopper with an open tote works along the skin care shelves.
Pharmacy
Lingering in a high-theft aisle
A long stay at the deodorant shelf tells Omicent where to look closer.
Apparel basics
Pack bundled to the body
At a socks display, a pack is unfolded and bundled against the body.
What your team gets
A clip they can act on, while the shopper is still in the store.
Store and cameraWhich store and which camera saw it
TimeWhen it happened, to the second
What was seenThe behavior, in one plain sentence
The clipCentered on the shopper, ready to play on a phone
Where alerts go
Store manager phonesLoss prevention teamEmailYour security systemWebhooks and API
Offer customer serviceA staff member walks over and offers help. Often that is enough.
Watch the exitKeep an eye on the door as the shopper leaves.
Log it for follow-upEvery clip is saved, so nothing depends on catching it live.
Your policy, your call. Omicent shows what happened. What staff do with it follows your store’s rules.
2:47●●● ▮
Omicent now Possible theft · Item hidden in a bag
- Store
- Store 0214 · Downtown
- Camera
- CAM 07 · Accessories
- Time
- 2:47:13 PM
"Shopper placed an item from the shelf into a backpack."
WatchEscalateShare clip
Who it’s for
Built for one store or a thousand.
1 to 20 stores
Independent retailers and franchisees
You can’t watch the cameras and run the floor. Omicent watches for you and puts the clip on your phone. It connects to the recorder you already have, with nothing to install.
- Live in days, over the cloud
- Alerts on your phone and your staff’s
- Every incident saved with its clip
Retail chains and loss prevention teams
Every camera in every store watched for theft. Store teams get the clip in under a minute, and your LP team sees which stores, aisles and hours lose the most.
- Roll out store by store, cloud or on-site
- Weekly reports across the chain
- SSO, roles, API and webhooks
Setup
Live in days. No new hardware.
Omicent connects to the cameras and recorder you already run. Most stores need nothing installed at all.
01
Connect your recorder
We connect to your NVR or IP cameras over a secure RTSP link to the Omicent cloud. Works with most recorders, including Hikvision, Axis, Hanwha and Avigilon.
02
Mark the store
Together we mark the checkout, the exits and the aisles with high-theft items, and choose who gets alerts.
03
Alerts go live
Clips start reaching the phones you chose. Every incident is saved for your weekly report.
Privacy built in
It watches movement, not identity.
No face recognition
Omicent does not identify anyone. It reads how hands and bodies move.
Temporary IDs
Each shopper gets an ID that resets when they leave the camera.
No tracking across visits
Nobody is followed across visits or across stores.
Only flagged clips are kept
Short clips of flagged moments, nothing else, retained on your policy.
Encrypted in transit and at rest
Video and clips are protected with TLS in transit and AES-256 at rest.
You control access
You decide who sees alerts and clips, store by store.
What theft costs you
Put a number on what walks out the door.
Shoplifting rarely shows up until inventory. Estimate what it costs across your stores today, then use a pilot to measure what Omicent keeps on your shelves.
Shoplifting cost · estimator● live
Lost to shoplifting / yr$56K
Kept on your shelves / yr$17K
1.6% is the US average shrink rate (NRF National Retail Security Survey 2023). The share stopped is your assumption. A pilot measures the real number on your own stores.
A Dragonfruit AI company
Built on video AI already running at 15,000+ sites.
Omicent is a Dragonfruit AI company. Dragonfruit’s video AI runs in production for retailers and enterprises across the US, Latin America, Europe, the Middle East and Asia, and was one of ten vendors highlighted in Gartner’s 2024 Hype Cycle for Computer Vision.
About OmicentDragonfruit AI customers include
Canadian TireTractor SupplySmart & FinallululemonAmerican EagleBlue NileDaniel’s JewelersCity BeachBob’s Discount FurnitureGoodwill
FAQ
The questions retailers ask us first.
Omicent is AI shoplifting detection software for retailers. It connects to a store’s existing cameras, reads shoppers’ body and hand movement, and sends staff a short video clip within 30 to 60 seconds when someone hides merchandise in a bag, under clothing or in a waistband. It does not use facial recognition.
Omicent follows each shopper with a temporary ID, reads 17 body points per frame, and flags concealment, such as a hand moving from the shelf to a bag where the item does not come back out. Each flagged moment becomes a few seconds of video centered on the shopper, sent to the store team with the store, camera and time.
Usually not. Omicent works with the cameras and recorder you already have. During setup we check each view and may suggest moving a few cameras, or adding one over a high-theft aisle.
Not for most stores. Omicent connects to your NVR or IP cameras over a secure RTSP link and runs in the cloud. For large stores and chains we can place a small Omicent box on site, one per 20 to 30 cameras, so full video stays in the store.
Within 30 to 60 seconds of the moment, so staff can act while the shopper is usually still in the store. Every clip is also saved, so nothing depends on catching it live.
No. Omicent looks at movement, not identity. Nobody is identified, and nobody is followed across visits or stores.
Omicent alerts on named behaviors, like an item going into a bag, not on vague “suspicious” movement. Browsing, crouching or lingering on their own never trigger an alert. The models also improve every week from real store video.
Pricing depends on the number of stores and cameras. We’ll walk you through it on a 15-minute demo, along with a pilot plan for your own stores.
Omicent is a Dragonfruit AI company, headquartered in San Jose, California. It is built on Dragonfruit’s video AI, which runs in production at more than 15,000 sites.
Ready when you areSee it catch theft on
See it catch theft on
your own cameras.
Book a 15-minute demo. Then pilot it on the stores where you lose the most.
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